Get in Touch With Us
Got a question about a review, spotted something that needs updating, or want to tell us about your own experience with casinos not on Gamstop? This page explains how to reach Non Gamstop Casinos and what kind of messages we're best placed to help with.
How to Reach the Team
Email is the best way to get in touch. Send your message to [email protected] and a member of the team will read it personally — we don't rely on automated replies to do the work for us. A short line explaining what your message is about helps us route it to the right person and get back to you sooner.
We aim to reply within a few working days. During busier periods it may take a touch longer, but every message gets a response.
What We Can Help With
- Questions about our reviews — if you want more detail on how we rated a site such as Betmica, Kikibet or any other brand featured on our list of trusted non-Gamstop casinos, ask away.
- Corrections — bonus terms, wagering conditions and licensing details change. If something looks out of date, tell us and we'll look into it.
- Content suggestions — if there's a payment method, game type or comparison angle you think we should cover in more depth, we're happy to hear it.
- Site or brand queries — questions about a specific operator's offer, terms or eligibility are best directed to the operator itself, but we can point you towards the relevant section of our site if you're unsure where to look.
- Feedback on your own experience — whether it's about withdrawal times, customer support, or how a welcome offer actually played out, real reader feedback helps keep our coverage honest.
What We Can't Do
We're an independent information and comparison site, not a casino operator, payment processor or regulator. That means we can't process withdrawals, resolve account disputes, verify your identity documents or make decisions about individual player accounts — those matters sit with the operator you signed up with directly. If your query involves a live account issue, contacting the casino's own support team will usually get you a faster, more useful answer.
If your message relates to gambling harm, problem gambling support or wanting guidance on managing play, please say so clearly in your email. We'll point you towards appropriate independent support resources rather than trying to advise on this ourselves.
A Note on Accuracy and Independence
Our rankings and reviews — including of sites like Zombillion, Rivo, CoinPoker and others covered on our trusted casinos page — are based on our own research into bonus terms, payment options, licensing and game selection. Some listed operators may pay us commission if a reader signs up through our site, but this never decides where a brand ranks or how it's described. If you think a review has got something wrong, we want to hear it, and we'll correct it where the facts support that.
Thanks for taking the time to read this far. Whatever the reason for getting in touch, a real person will read your message and reply.